Refund Policy

The product is damaged?
If you receive a damaged product, please email us at kraftylifestyle@gmail.com mentioning your order ID and a picture of the product as received. We will personally ensure that a brand new product is shipped to you at no additional cost. Please make sure that the original product tag and packaging is intact when you send us the product back.

The order item delivered is not what I ordered?
We will reconfirm the item you ordered and will make sure that the item that you ordered is delivered at the earliest.

PLEASE NOTE:
For any damaged product received a through inspection of the product will be done. Any fraudulent activity will be flagged and the user will be barred from making any future purchases.
NO EXCHANGE NO RETURN policy for all promotional items. Products bought in flash sales and promotions will not be exchanged or refunded.